Holiday Inn West Perth, an IHG Hotel

Bed was very comfortable, and there were multiple styles of pillows which i really appreciate. The room was quiet, and the curtains were full blockout. I slept VERY well. The towels were the softest, fluffiest towels I've had, possibly ever. The restaurant downstairs has lovely food, and the outdoor area gets a lovely breeze when its warm. While not particularly 'in the action' if you're coming for a holiday, it was perfect for a work trip and central enough that a walk or a short bus or uber will get you wherever you need to get to. I've already booked another work trip and staying here again.

Standards of the whole operation was very high, no hesitation in returning, Reception staff well trained and pleasant to work with, as was all contact with staff, Any requests were handled promptly and efficiently, Room was very well set up, and easy to live in. ["In a previous life" I spent 17 years in 5 star hotel engineering and maintenance]

The room was large and very comfortable. It was clean and modern. Overcharged for breakfast but the reception staff remedied that after I brought it to their attention. A tip, don't get your own coffee from the dispensing machine unless you are buying the continental breakfast. If you do, you will be charged for a full continental breakfast on top of what you order from the menu!

The room was basic but clean, there is no mini bar but the restaurant downstairs “Julio’s” is licensed and the food & dinner service was brilliant, the bed was super comfy, breakfast staff were definitely not as personable as the evening staff, in fact quite unwelcoming. The front desk staff on arrival and night staff were excellent.

The rooms were fitted out with everything I needed. the way of informing me to save for the environment was excellent . I have been staying in this hotel for 15 years and it is the best it has ever been. The staff were brilliant.